Job Description

Job Description

Job Description

Job Description

· iCare Health Solutions is a Health Services Organization that delivers fully-integrated and coordinated eye care solutions.

· Our solutions embrace well-care by proactively maintaining and measuring patient health through our primary eye care model.

· As part of this responsibility, we are contracted by several Health Plans to provide Retinal Screenings for non-compliant Diabetic patients.

· We are doctor-owned, patient-focused, and guided by a fundamental purpose to create a better healthcare delivery system where integration and collaboration drives better outcomes.

· We seek employees who are creative-thinkers with fresh insights, who thrive in a dynamic, customer-centered environment. We value diversity and recognize that the unique qualities of individuals contribute to our strength.

Scope and Purpose of Position:

• Capture images of the eyes of diabetic patients.
• Educate and set appropriate patient expectations regarding the purpose and screening process.
• Upload and transmit patient images and reports through an on-line portal during or immediately after each screening.
• Travel to screening locations, perform screening prep, and wrap-up duties as outlined.
• Collaborate with remote team members and management, as well as screening location staff.
• Maintain a positive and professional attitude; work with members of staff on identifying process improvements; and perform other duties as assigned by management.

Responsibilities:

• Work with a variety of patients, mostly elderly.
• Coordinate patient flow with medical staff at a variety of offices.
• Discuss expectations and processes with patients.
• Capture retinal images, using an automatic digital camera.
• Upload and transmit images and reports through an on-line portal.
• Develop and maintain professional relationships.
• Focus attention on quality outcomes and meeting established goals.
• Requires daily use of considerable discretion, judgment, and independent problem solving.
• Reliable transportation to travel locally to screenings is a must.
• Willingness to travel to other Florida geographies overnight is desirable.
• 75% Travel within daily assigned geography 

Required Skills:

• Minimum of 2 years working in a healthcare professional environment with customer or patient interaction.
• Microsoft Word, Excel, and Outlook knowledge; ability to learn company software systems.
• The ability to lift 30 pounds is required.

Education:

• Associate degree or work history equivalent.

Preferred Skills:

• Minimum of 1 year medical or eye care experience (preferred,) or work history equivalent.
• Being bi-lingual (English / Spanish or English / Creole) is an asset.

Knowledge/Skills:

• Being bi-lingual (English / Spanish or English / Creole) is an asset.
• Ability to communicate with patients and staff in a professional manner.
• Requires excellent interpersonal skills, initiative, and the ability to work independently, as well as part of a team.
• Must be prompt, organized and have excellent time management capabilities.
• Ability to work on multiple tasks simultaneously and adapt to changing priorities.
• Appropriate business attire and professional appearance is required.
• Microsoft Word, Excel, and Outlook knowledge; ability to learn company software systems.

Work Location:

• 75% local/geographical travel
• Multiple locations
• Remote field work

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