Job Description

On-Call Patient Navigator

The Colorado Coalition for the Homeless seeks a Part-Time On-Call Patient Navigator to assist patients in overcoming barriers they may encounter in obtaining eye care. This position is responsible for providing case management and navigation services to ensure patients receive recommended services and keep eye appointments. This position is located at 2130 Stout Street, Denver, Colorado 80205 and reports to the Eye Clinic Program Manager.

Our Philosophy of Service: We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and health care are available to everyone. We create lasting solutions to homelessness by:

• Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.
• Building strong, caring and trauma-informed communities through the integration of housing, health care and supportive services.
• Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.
• Achieving excellence through continuous quality assurance, innovation and professional development.
• Using resources judiciously and effectively.

Essential Job Functions:

• Integrates Patient Navigation services in partnership with existing Stout Street Health Center staff.
• Assists in scheduling appointments for eye exams and specialty services. Ensures all required medical notes and diagnostic test results are available at time of appointment.
• Assists in eye clinic flow and operation, while maintaining the upmost client care by providing relevant and appropriate health information and emotional support.
• Assists in arranging transportation and helping clients arrive at scheduled appointments on time.
• Monitors and maintains database for patients with serious eye conditions, including compliance with prescribed treatments.
• Works closely with volunteer staff of eye clinic, including doctors to achieve client's eye care needs.
• Assists with scheduling volunteer staff on a monthly basis.
• Assists in coordinating Eye Clinic operations.
• Monitors and maintains inventory.
• Coaches and supports volunteers and staff.
• Acts as a program representative and set an example for staff.
• Performs other duties as assigned.

Qualifications Summary:

• High School diploma required.
• Two years of experience in a health care setting, preferably eye care, preferred.
• Bilingual (English/Spanish) preferred.

$20.64 - $25.14 an hour WHERE A CANDIDATE IS PLACED IN THE COMPENSATION RANGE DEPENDS ON TOTAL RELEVANT YEARS OF EXPERIENCE

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.

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