Job Description

Job Description

Job Description

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This is a full-time position with an annual salary of $95,000 to $100,000. Some flexibility is required for social events and scheduling emergencies.

Are you passionate about delivering best-in-class service in a luxury setting? NFC Amenity Management, the nation's leading provider of amenity and hospitality services, is seeking a dynamic Lifestyle Director to oversee amenity operations at one of New York City’s premier residential communities.

This role is a unique opportunity to lead a high-performing team and curate exceptional experiences across fitness, spa, and pool services in a luxury high-rise setting.

Key Responsibilities

• Oversee daily operations of on-site amenities, including fitness, spa, and pool facilities.
• Serve as the visible leader of the operation, exemplifying its core values and setting the standard for service excellence.
• Manage, motivate, and train a team of amenity professionals to ensure a culture of excellence, accountability, and proactive customer service.
• Oversee and track staff attendance and job performance to ensure service standards are met.
• Collaborate with property management and residents to deliver engaging lifestyle programming and resident events.
• Set and enforce service expectations, SOPs, and performance standards across all departments.
• Ensure facility standards, cleanliness, safety protocols, and equipment maintenance are upheld.
• Adhere to and enforce OSHA and Department of Health regulations and safety standards.
• Provide operational reporting and participate in budget management and staffing planning.
• Proactively identify and recommend necessary repairs and potential facility upgrades.
• Serve as the property’s on-site ambassador for NFC Amenity Management, upholding the brand’s reputation for luxury and reliability.

Qualifications

• 3+ years of experience in hospitality or amenity operations, preferably within luxury residential, hotel, or spa settings
• Proven leadership experience managing multidisciplinary teams (fitness, spa, pool, or concierge)
• Exceptional interpersonal, communication, and organizational skills
• A passion for delivering outstanding resident and guest experiences
• Experience implementing service standards and team training initiatives
• Certified Pool Operator (CPO) license is a plus, but not required
• Ability to work flexible hours, including evenings, weekends, and holidays as needed

Why Join NFC?

At NFC, we give the best of ourselves every day. You’ll be joining a national team recognized for innovation, service excellence, and creating elevated residential lifestyles. We offer:

• Competitive compensation
• Professional development opportunities
• A supportive leadership team and growth-oriented culture
• Weekly Pay

We are seeking a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are a must! Experience in fitness management is a plus, and experience in event planning is preferred.

Check out our website at nfcam.com and join our Social Networks:

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Benefits

• Weekly Pay!
• Paid Training.
• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State-required healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
• Start earning generous paid time off as of your first day.
• Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-term disability income is offered to qualifying employees in applicable areas.

We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.

#ZR

At the time of this ad, the pay is $95,000 to $100,000. Similar positions have been posted for other locations at $65,000 to $100,000.

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