Renaissance Des Moines Savery Hotel, managed by StepStone Hospitality, is seeking a highly motivated and engaging Sales Manager to join our team. This key role will drive overall sales growth, while delivering exceptional guest experiences.
· Comprehensive knowledge of market position, banquet and food and beverage revenues, pricing and rate structures, sales strategies, yield management, booking trends, and future hotel planning.
· Work closely with clients to develop all details of all banquet functions.
· Be fully knowledgeable of competitive markets outside the area.
· Be fully knowledgeable of the capabilities and limitations of the hotel and departments that may impact sales strategies
· Follow Sales policies and procedures as developed in the annual Marketing plan
· Make personal sales calls
· Conduct site tours for potential clients
· Maintain professionalism in problem situations.
· Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc.
· Upsell to improve revenue generation on property.
· Attend trade shows, industry and local events that create opportunities for networking
· Develop creative marketing techniques
· Achieve and exceed individual and team annual goals as established by the annual Marketing plan.
· Be fully knowledgeable of the role of rooms merchandising as it pertains to overall revenue and to periodically evaluate, assess and revise the parameters of the program.
· Achieve budgeted revenues and expenses and maximize profitability related to the sales department.
· Maintain correct procedures for credit control, financial transactions, and security of financial assets.
· Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
· Other duties as assigned
Requirements:
· At least 1 year in hotels sales management capacity
· Ability to accurately use various office and sales software
· Minimum lifting, pushing of 20 pounds.
· Pushing, bending, stooping, upward reaching, manual dexterity.
Stepstone Hospitality and the Renaissance Des Moines Savery Hotel are Equal Opportunity Employers.
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