Call Center Representative Job at LHH, Sacramento, CA

aXFEanhqWENiM1lpSk9hdDZiZ3hXOTVqdGc9PQ==
  • LHH
  • Sacramento, CA

Job Description

LHH is teaming up with a customer-focused organization in Sacramento, CA in search of a Call Center Representative to support high-volume inbound customer service operations.

This is a great opportunity to join a fast-paced team that values professionalism, empathy, and accuracy. The organization offers a stable work environment and the chance to gain experience in a regulated industry. If you enjoy helping people and thrive in a structured setting, this role could be a great fit.

The ideal candidate is someone with at least two years of experience in a high-volume call center, who communicates clearly and confidently, and who can navigate multiple systems while maintaining a positive customer experience. Experience in banking or financial services is highly preferred.

Key Responsibilities:

  • Handle a high volume of inbound calls with professionalism and empathy
  • Assist customers with account inquiries, transactions, and issue resolution
  • Accurately document all customer interactions
  • Research and resolve customer issues in a timely manner
  • Provide product and service information, upselling where appropriate
  • Meet or exceed call handling and quality performance metrics

Qualifications:

  • Minimum 2 years of experience in a high-volume call center
  • Strong verbal and written communication skills
  • Proficiency with computer systems and data entry
  • Ability to multitask across multiple screens and systems
  • Calm and effective problem-solving under pressure
  • Banking or financial services experience preferred
  • High school diploma or equivalent required
  • Bilingual abilities in Spanish preferred

Job Type: Contract

Start Date: ASAP

Location: Fully onsite in Sacramento, CA

Hours: Full-time, Monday–Friday (standard business hours)

Pay Rate: $19–$20/hour

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

If you have the qualifications above and are interested in this opportunity – please apply today! If you are curious what else is available, please review the LHH website!

Job Tags

Full time, Contract work, Temporary work, Local area, Immediate start, Monday to Friday,

Similar Jobs

Amazon

Senior Economist (Seattle) Job at Amazon

 ...forecast Amazon business dynamics. This role is suited for economists skilled in combining time-series statistical methods with strong economic analysis and intuition. Candidates with research experience in macroeconometrics, empirical macroeconomics, international... 

Housebuildr Inc

High Ticket Appointment Setter Job at Housebuildr Inc

 ...Competitive salary Flexible schedule Training & development...  ...homeowners in person to set qualified appointments Educate on the benefits of...  ...and update pipeline notes Work closely with closers and...  ...consultants Flexible work from home options available.... 

University of La Verne

REACH Day Counselor - June 2024 Job at University of La Verne

 ...SummaryApproximately 6 positions available. Counselor to high school students. Help with classwork. Must be with students during scheduled...  ...courses can work up to 20 hours per week.Seniority Level InternshipEmployment Type Part-timeJob Function OtherIndustries Higher... 

Yale New Haven Health

Burn PCT Job at Yale New Haven Health

 ...provider experience. SPECIAL SKILLS Certified Nursing Assistant, Good interpersonal skills, Successful completion of orientation, Completion of training with Lawson ordering system, Successful completion of PCT preceptor class, No more than 4 sick occurrences.... 

UChicago Medicine AdventHealth Great Lakes

Radiology Tech Job at UChicago Medicine AdventHealth Great Lakes

 ...direct workflow of others. \n \n May be asked to train and supervise new employees. \n \n One year experience preferably in radiology or a new graduate of accredited radiologic technology program. \n \n Experience required before working unattended or high volume...